Once you submit a quote form, we’ll reach out to gather more information about your heating needs.

During our initial call, we’ll schedule a convenient home visit with one of our experienced boiler technicians.

If we can’t set up the visit right away, we’ll work together to find a suitable callback time that fits your schedule.

This survey is crucial for understanding your requirements, assessing your property for a new boiler, and providing tailored recommendations.

Book an Appointment

During our initial phone call, we’ll arrange a home survey conducted by our boiler technician.

This survey assesses your heating needs and property suitability for a new boiler installation, ensuring personalized recommendations.

By examining factors such as existing boiler condition, radiator distribution, pipework configuration, and insulation levels, we gain critical insights into the feasibility and optimal approach for a new boiler installation.

When scheduling your quote visit with our engineer at Blue Flame Services, we’ll provide you with a        convenient 2-hour appointment window.

This way, you can plan your day without the hassle of waiting around for us.

Our skilled boiler technician will conduct a thorough inspection of your existing heating system during the home survey.

This includes examining the boiler, radiators, pipework, flue, and assessing factors such as insulation levels and hot water requirements.

When expecting your quote visit with our engineer at Blue Flame Services, rest assured that you’ll meet our uniformed ‘Gas Safe’ registered engineers, who carry identification for your peace of mind.

We also maintain a strong policy on tidiness and  politeness, ensuring your home is respected throughout our visit.

After preparing the quote, we’ll schedule a follow-up appointment to review it with you in detail.

During this session, we explain every aspect of the quote, such as the proposed boiler model, installation timeline, payment terms, and any applicable terms and conditions.

We encourage you to ask questions and raise any concerns you may have to ensure complete clarity before moving forward.

Once you’re satisfied with the quote, we proceed to finalize the agreement.

This involves obtaining your approval and confirming the installation date.

We ensure all necessary paperwork, such as contracts and agreements, is completed accurately and signed by both parties, laying the groundwork for a smooth installation process.

Prior to the scheduled installation date, we coordinate with you to ensure everything is ready for the installation process.

This includes confirming access to the installation area and discussing any preparations or arrangements that need to be made.

On the installation day, our professional team arrives at your property to install the new boiler efficiently and with the utmost care for your home.

After the installation is complete, we follow up to ensure your satisfaction.

We address any additional questions or concerns you may have and provide instructions on how to operate and maintain your new boiler for optimal performance and longevity.

Our goal is to ensure you’re comfortable with your new heating system and confident in its functionality.

Looking ahead, we offer ongoing support to maintain your boiler’s performance.

Enjoy a complimentary reminder service for your annual boiler check-up to keep your warranty intact as per manufacturer’s terms.

You also have the option to extend your peace of mind with up to 13 years of warranty covering both parts and labor, providing added assurance for the long-term reliability of your heating system.